Case studies

Our work delivers.

National assistants, regulated lab-software, retail infrastructure and our own tailor-made products - every project below we assembled and launched with pride.

Built and run by JCS

One platform for production and testing labs

SmartLabSys connects the producers who send samples with the labs that test them. A sample request reaches the lab, results and reports flow back, and the work gets invoiced, all with one login. JCS is the platform's main development partner: we build it, ship new modules and keep it running.

SmartLabSys QC

Live

For producers and distributors

Send sample requests to partner labs
Track status and receive reports
Versioned product catalog and recipes
Batches, lots and FEFO stock

Sample request

Results and report

SmartLabSys LIMS

Live

For testing labs: every sample from request to invoice

Request
Sampling
Sample receipt
Work order
Testing
Review
Expert opinion
Report
Invoice on SEF

Case studies7 projects

What we built for each client, and how. A green dot means we still run or support the system today.

Managed by JCS

Government of Serbia

Public sector, Serbia

National AI assistants on the eUprava portal

One installation powering three government assistants across ministries on the eUprava portal, running on strict public-sector infrastructure with a year of stable operation behind it.

assistants live: 3
uninterrupted service: 12 mo

Managed by JCS

UNICEF Serbia

Public sector, Serbia, launched July 2026

Radoslav, the social protection assistant

The national AI assistant for social protection, answering citizens on five cash benefits in Serbian, 24/7. We deployed it into production and remain the managed partner keeping it running.

benefit types covered: 5
managed by JCS: 24/7

Managed by JCS

Portugal Tax and Customs Authority

Public sector, Portugal

Managed services for citizen tax queries

Kubernetes infrastructure support behind citizen-facing tax queries at national scale, and our first Rasa managed-services engagement outside the region.

managed operations: 24/7
scale: National

Supported by JCS

Ahold Delhaize USA

Enterprise, Retail group

Enterprise DevOps support on Azure

Direct Kubernetes advisory for a retail group running on Azure, backed by deployment and cost playbooks proven across other cloud platforms.

primary platform: Azure
+ hands-on support: Advisory

Managed by JCS

SmartLabSys

Startups, Testing & certification

Laboratory information system

Testing, inspection and certification on one platform: sample intake, lab workflow, certification and financial reporting, replacing separate tools with a single auditable trail.

sample to invoice: End-to-end
regulated workflow: LIMS

Dare to Dream

Startups, Kotor, Montenegro

Property management platform

150+ vacation rentals on one system: bookings, owner relationships, cleaning and maintenance operations, replacing a patchwork of spreadsheets and messages.

properties managed: 150+
system, not ten: 1

Eagle Hills

Enterprise, Utilities

Utility billing automation for Galerija Belgrade

Meter readings, invoicing and collection automated end to end for a large portfolio of units, with reconciliation that used to take a team most of a week.

reading to invoice: Automated
billing cycle: Monthly

What challenges are you facing?

Tell us what you're running up against, what's causing you a headache or what you want to improve. We'll see whether we can mesh and be the problem solver you require.

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